Free Returns Policy
Sometimes things just don’t work out. And that’s okay.
At Handbags.com, we want you to be thrilled with everything you buy from us. If you are not completely satisfied with any purchase, you may return it at no charge within 60 days.
There are, of course, a few Terms and Conditions:
- You have 60 days from the time you purchase an item to return it to us unused. We’re sorry, but we can’t accept returns after that 60-day period has expired.
- Returned items must be in the condition you received them with all tags attached and in the original packaging.
- Returns to Handbags.com are free – that is, we will pay all return shipping costs. When you request a return, we will provide you with a pre-paid FedEx label with instructions.
- If you’re returning more than one item, we may ask you to ship items together or in separate boxes.
- Your refund will include the price of the bag and any taxes, but will not include any original shipping charges.
- Your credit will appear after Handbags.com has received and processed your returned item(s). This time may vary; if you’re receiving a refund via credit card, please allow one full billing cycle for the refund to appear on your statement.
- Feel free to call us at (866) 466-2247 with any questions about your return or your refund.